Blog
Patient Care vs. Customer Service
This month is the final installment of our look at value-based healthcare trends. One of the key transitions in this movement is how patients are viewed and treated by providers. Many health care entities are now asking themselves “how do we merge quality patient care with improved customer service?”
Implementing Change
In March, we explored value-based care and how it differs from fee-for-service healthcare. How does this transition take place? Most experts agree there are a few basic steps to this complex process. The steps are highlighted here from the website healthmanagement.org
Shifting Values
Healthcare is a vital component and often debated part of our society. We are all impacted by this vast industry. There is a monumental shift underway in the delivery of healthcare and we would like to take a little time to explore what is occurring.